About Us

iCognition is an information management consulting and implementation company which can assist organisations to maximise the impact and successful take-up of information management. With headquarters in Canberra and offices in Sydney and Melbourne, iCognition delivers services and support to all capital cities in Australia and regional areas such as Torres Strait Island. iCognition provides national support and services for many organisations including federal government, state and local government, councils and corporate.

iCognition represents a growing team of consultants who can call upon their years of practical experience and expertise to deliver sound information management strategies and solutions to help meet the growing demands of its clients and staff. The information management consulting practice at iCognition strives to continuously help organisations consistently offer greater value to their clients through intelligent and effective use of organisational and individual knowledge.

A Business Approach

iCognition seeks to understand the governance framework of an organisation, its business drivers and corporate strategies in order to define and advise on appropriate approaches, architectures and implementations to achieve business outcomes. An iCognition consultant has both business and technical skills and expertise. Our consultants must have expertise from real-life project implementation, change management and support experience, and the ability to provide advice and assistance to the client right through the project lifecycle: from strategy and architecture development, and target solutions selection, to implementation and ongoing support.

Our Core Competencies

iCognition has strong competencies in Information and Knowledge Management consultancy and service, including:

• information and knowledge management strategy development;
• information architecture development;
• business process modeling;
• business analysis and consulting;
• developing custom interfaces to meet the user requirements;
• solution implementation;
• systems integration;
• personnel education, cultural change management and training;
• project planning, scoping and management; and
• provision of ongoing support and management of the solution over its lifetime.

Our Goal and Vision

Our goal is to become a leader in Information Management Consulting and Implementation and give our clients results that provide business value.

Our vision is to be the trusted advisor of choice for enterprise-wide information and knowledge management consultancy and implementation.

Meeting this vision requires a collective commitment from our staff in terms of advice, performance, continuous learning, and passion.